Tuesday, 19 February 2013

What is Remote Monitoring Management (RMM) Solutions ?

ProVal Technologies NOC Outsourcing Company
Every organization today is operating its own IT department where a numbers of workstations and servers are located. They want to be monitored and managed by any tool or remote technology so that no issues should be happened and the business process can be continued smoothly. Remote Monitoring and Management (RMM) does this work for them.

It is a combination of tools and software that are installed on the client’s machines. It collects the information regarding the current health of the machines and their working status and also generates activity reports and sends it to the concerned authority. This is the basic function of RMM.

RMM is also used by NOC services providers and also extensively for remote monitoring. It comprises a package of the complete IT management like remote monitoring, remote support tools, trouble ticket tracking tool etc. Additionally it helps to enhance the health of the network and to increase the performance of the technical support team. There are various RMM applications that are easily available in the market and we can also get them from the service portals online either by taking a subscription or free for a limited period.

There are many RMM tools but the best among them are Kaseya, Labtech, N-able, Level Platforms, Zenith RMM and PacketTrap. Some of the remote monitoring management solutions can be directly purchased and installed on the machine and some of them can be taken by software as a service (SaaS) offering from the service provider. There are many but the above are the best and they are being used by many organizations due to their functionality and extensive features helping the organization to focus on their core business operations.

One of the good benefit of these tools is they can proactively manage your network and IT devices and can alert you about the issues before they can harm your business productivity.

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